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HIRE TERMS AND CONDITIONS PAGE

Pick up / Return

Pick up of your motor home is available from 9.00am – 6.00pm Monday to Friday 9.00am – 4.00pm Saturday Closed on Sundays
Return of your motor home must be no later than 6.00pm of the last day of hire
As we are closed on Sunday so it is acceptable to return the vehicle by 10.00am Monday

Reserving your Hire Vehicle

You will be able to do this on line using your credit card via our 128 bit secure connection only 20% deposit will be taken from your card this will secure you booking.
6 Weeks before you take hire of the vehicle the full outstanding balance must be paid via credit card payment.

Deposit

A £500 cash deposit shall be paid on the day hire commences this is fully refunded if the motor home is returned on time and in a clean and undamaged state.
You will be liable for any damage or missing items from the hire vehicle.
If you return the hire vehicle back late you will be liable to a £25 per hour charge.

Breakdown / Accidents

All our motor homes are less than 12 months old so they are covered by manufactures warranty so breakdown is very unlikely however if a breakdown does happen we will do our best to rectify or replace the hire vehicle as quickly as possible. Therefore Motor home hire Ltd dissolves all costs incurred by the hirer due to the consequential expenses subsequent to a breakdown. A refund will be given on a daily rate basis in the unlikely event of a breakdown.
If you are unfortunate enough to be involved in an accident Motor Homes Hire Ltd must be informed as soon as possible and no repairs must be undertaken without the permission of Motor Homes Hire Ltd
The hirer is also responsible for damage to tyres including punctures, windscreens and any damage to the roof (Maximum height is clearly displayed inside the vehicle).
Motor home Hire Ltd can not be held responsible for any loss or consequential expense due to an accident or breakdown.

Insurance / Restrictions

In order to hire one of our motor homes you must be between the ages of 25-70 years old and you must hold a valid driving licence (overseas licence holders will be liable to an extra charge).
When you pick up your Motor Home we will require a photo proof id and a utility bill that is no more than 2 months old.
If you have been involved in an accident of traffic offence within the last 5 years we will need to inform our insurers so they can make the appropriate changes. (A slight increase of charges may be incurred).
The insurance cover that is provided is Fully Comprehensive with an excess charge of £500 per vehicle, our insurance company will require credit card details for security and your card will only be charged in the event of an accident.

Fines / Congestion Charge

During the hire period you will be responsible for any fines, parking tickets, congestion charge etc… Motor Home Hire will not be responsible for any fines incurred whilst you have the vehicle on hire.
Each vehicle is fitted with a tracking device which is accessible via computer / satellite to pinpoint the movement, speed of the vehicle.

Mileage

Unlimited mileage

Tanks

The hirer is responsible for emptying the waste tanks and toilet before returning the vehicle if this is not done the hirer will incur a £50 charge.

Smoking

We do not allow smoking in the Motor Homes.

Fuel / Oil / Gas

A full tank of fuel is provide at the start of the hire period so please ensure you return the hire vehicle with a full tank of fuel at the end of your hire period.
You will be charged £1.25 per litre if the hire vehicle is returned less than the full mark.
It is the Hirers responsibility to check the fuel, water and oil levels on the vehicle every day! We will show you how to do it if you are unsure it takes only 5 minutes.
Motor Home Hire will supply your gas but if you do happen to run out please keep your receipt and we will refund your money.

Personal Travel Insurance

We do not offer personal travel insurance for loss of belongings or items this insurance is the responsibility of the hirer.

Car Parking

We can offer secure car parking during the hire period.

Cancellations

1) Over 1 month 10 %
2) 7 - 28 days 20 %
3) 1 - 7 days 50 %
4) On day of pick up 100 %



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